OverOps Community Guidelines

Welcome to the OverOps Community.

We are very excited that have you here. 

Please read through these guidelines before posting or commenting; all users are expected to be familiar with them and will be held accountable for following them.

Community Guidelines

Here are some things to remember in the community:

  • Play nice
    We are a global community of many types of people, who all have the right to feel comfortable and may not read what you read, believe what you believe, and not think what you think. So be polite and respectful in your interactions with other community members.
  • Be respectful
    Disagreement is no excuse for poor manners. We work together to resolve conflict, assume good intentions and do our best to act in an empathic fashion. We don't allow frustrations to turn into personal attack. A community where people feel uncomfortable or threatened is not a productive one.
  • Take responsibility for your words and your actions
    We can all make mistakes; when we do, we take responsibility for them. 
  • Don't vent your frustrations, rant, or bore the brains out of other members
    OverOps Community is not a venue for you to harass, abuse, spam, impersonate, or intimidate others. 
  • Be collaborative
    Share what you know and provide constructive, helpful answers and feedback. Don't hesitate to ask for help and help others and provide enough details, including screenshots and links as needed. 
  • Noobs
    Everyone was once a noob. Encourage other, especially new members.
  • Most importantly
    Have fun!


Here are some things we do not permit in the community:

  • Deceptive information
    Do not post or link to information that is deceptive, fraudulent, threatening, libelous, harassing or hateful;
  • Offensive or inappropriate content
    Do not post or link to offensive or inappropriate content or content intended to be inflammatory;
  • Illegal activities
    Do not post or link to content that promotes or encourages illegal activities, sexual services or products, or pornography;
  • Malicious software
    Do not post or link to viruses, bots, worms, trojan horses or other malicious software, or utilize the community to post, link to, generate, distribute or promote any kind of spam;
  • Intellectual property rights
    Do not post or link to content that violates anyone’s intellectual property rights (including copyright, patent, trademark, publicity, moral and other property or proprietary rights) or which you do not have the right to post or link to.  You may link to other community content or publicly available OverOps documentation if appropriately attributed and relevant.
  • Privacy rights
    Do not post or link to content that violates any person’s privacy rights;
  • Confidential information
    Do not post or link to confidential information of OverOps, its partners, affiliates or vendors or any third party;
  • Misrepresentation
    Do not misrepresent yourself or lie about your identity or affiliation or falsely imply any association or sponsorship by OverOps;
  • Commercial activity
    Do not solicit community members for any commercial purpose. Do not solicit community members to interact with you outside of the community to obtain support.
  • Personal information
    Do not solicit community members for their personal or contact information for any reason. 
  • OverOps Support
    Do not advise other community members to contact OverOps Support unless they are posting about a bug or billing issue;
  • Disparaging OverOps 
    Do not post or link to content that disparages OverOps, its vendors, partners, or affiliates;
  • Advertisement 
    Do not spam the community with advertisements or self-promotion. You can recommend your solution in the community or a relevant community discussion where it provides a solution to the customer's question, however, you must be explicit about whether it is free or paid.
  • Don't know the answer
    Do not provide inaccurate answers to questions; if you don't know the answer, it's better not to comment.

We will immediately remove all posts that do not conform to our Community Guidelines, without warning. We also reserve the right to temporarily or permanently suspend or bar a user who violates these Community Guidelines. 

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