Problem Description:
Our collector does not start.
The log files show
ERROR s.afa} [Native] Takipi service error - std::bad_alloc
Environment:
- SaaS Collector: all versions
- Hybrid Collector: all versions
- On-Premise Collector: all versions
Resolution:
- Disk space
Validate that there is enough disk-space available on that Server / VM.
Per our Hardware requirements you need to allocate 50GB per monitored application.
- Available / Allocated Memory
Validate the amount of memory allocated to your server / vm and then check the memory allocated to the collector in the collector.properties--> takipi.jvm.heap.size
- No log is written
When no log is written run the collector from the command line
./takipi-service -nfd -l
and review the message written to the terminal.
Cause:
Initial server / VM setup was not done per specs and software requirements.
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