'404 page not found' when trying to access 'Reliability Dashboards' (On-Prem) Follow

 

  

Problem Description:

When trying to access the 'Reliability Dashboards' page from the OverOps Dashboard, we are receiving a '404-page not found' error message.

 

Environment:

On-Premises: Backend - Version 4.31 and higher  

 

Cause:

Probably the grafana service is down, and therefore the dashboards are not available.

 

Resolution:

Start the Grafana service:

  1. Navigate to the Grafana 'bin' folder (by default:/opt/grafana-x.x.x/bin)
  2. Start the Grafana service using nohup command:
     nohup ./grafana-server web &
  3. If the issue still wasn't solved, please submit a Support ticket.

 

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