Where do I find the OverOps logs Follow

Question

Where do I find the OverOps logs?

 

Answer

Agent and Collector Logs

There are two (2) different type of logs in three (3) different locations
On the machine which uses the agent (JVM), and from the Collector.

For troubleshooting purposes we need all the logs from the Agent AND the Collector machine.

Agent Machine:

The Agent startup logs can be found on the Agent machine in the <TAKIPI_HOME>/log/agents directory.

Example: 

<TAKIPI_HOME>/log/agents/bugtale_agent.startup.<PID>.log

Collector Machine:

On the Collector you find two types of logs.
The Agent logs --> <TAKIPI_HOME>/log/agents
The Collector Logs --> <TAKIPI_HOME>/log

For troubleshooting purposes we need both. Easiest way is to zip / tar the whole log directory.

Example:

<TAKIPI_HOME>/log/bugtale_service.log
<TAKIPI_HOME>/log/agents/bugtale_agent.<PID>-<TOKEN>.log

 


 

Analytics Server

The logs for the Analytics Server can be found 

<TAKIPI_SERVER_HOME>/log

The catalina.log file can be found

<TAKIPI_SERVER_HOME>/log/tomcat/tomcat/catalina.log

Comments

0 comments