While clicking on any link to a snapshot I am receiving the following error:
Typically is not recoverable due to the possible causes. See blow.
Typically applies to Hybrid or On-Premise customers only.
Possible reasons are:
- Cleanup script on the storage server cleaned-up an old snapshot and is no longer available.
- Storage Server ran out of space and the snapshot could not be saved
- Collector ran out of space and snapshot could not be matured.
If you validated the above and these do not apply, please submit a Ticket on our Support Portal to help you look into this issue.