No log messages were logged ...

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Relevant Version

All versions

 

Issue

You receive the following error message:

No_log_messages_were_logged....png 

 

Resolution

 

This error message can be caused by several issues:

  1. The logging framework you are using is not supported by Overops. Please validate the supported logging frameworks in our Compatibility Matrix
  2. No messages were on the thread
  3. Disk space issues
  4. Memory limitations caused the log entry to get garbage collected
  5. You are using a NullAppender
    <appender name="???" class="org.apache.log4j.varia.NullAppender">
    A NullAppender merely exists, it never outputs a message to any device. 

If none of the issues above resolve your problem, please log a ticket with our support team.

 

 

Internal Note not visible to customers !

With Version 4.15.3 a new object is available in the Dev Tools.

Both Agent and Collector have to be on this version or newer.

Use TAKIPI_APP.currentTale.cerebroData.absenceReason to find out more details why the logs are not shown / available!

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